Exchange & Return Policy

πŸ“¦ Order Inspection Upon Delivery

You can inspect your order upon delivery while the courier is present.

πŸ”„ Return & Exchange Policy

You may request a return or exchange within 24 hours of receiving your order, provided that:

  • The item is in its original condition

  • It is unused and unwashed

  • It is returned with all original packaging and tags

🚚 Return & Exchange Shipping Fees

  • If we shipped the wrong item, we will cover the return shipping costs.

  • In all other cases, the customer is responsible for return or exchange shipping fees.

πŸ“ How to Request a Return or Exchange

Please contact our Customer Service team within 24 hours of receiving your order via WhatsApp at:
πŸ“± 01030009448

Make sure to provide:

  • Your Order Number

  • The Reason for the return or exchange

Our team will guide you through the next steps and provide packaging and return instructions.

If you have any questions or need assistance, please don’t hesitate to reach out to our Customer Service team.